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Sales Support:

  • Secret/Mystery shopping
  • Product research and testing
  • Customer experience and loyalty surveys
  • Inbound and outbound telemarketing
  • Win-loss analysis
  • Business intelligence analysis
  • Campaign management
  • Billing analysis

Training Services:

  • Competitive Awareness
  • Product Alerts and Battlecards
  • Sales Intelligence Gathering
  • Industry Best Practices
  • Intelligence/Counterintelligence
  • Social Media and Networking

Sales Organization Support and Training


Sales organization support and training is provided through analysis and reporting designed to communicate tactical insight from customers and competitors which can lead to improved sales performance. CAG supports sales and marketing organizations by providing in-depth analyses and training materials that directly impact current sales programs.

Our researchers obtain insight from your customers and your competitors’ customers. This results in tactical and strategic recommendations leading to an improved value proposition.

Keeping your salespeople armed with current information ensures that they will always have a competitive edge.


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